Frequently Asked Questions

“You Have Questions. We’ve Got Clear Answers.”

Editing & Deliverables

Not at all. We can help plan your shoot, organize your footage, or shoot it for you (including cameras and drones).

We accept all major file types: .MP4, .MOV, .WAV, .MP3, .AIFF, .AVI, and even raw camera formats like .MXF and .RAW. You can upload via Google Drive, Dropbox, Frame.io, or WeTransfer.

Every package includes 2–3 revision rounds depending on complexity. We want you to love the final version.

No worries. We’ll help storyboard, style, and structure the visuals. You just bring your voice and brand — we do the rest.

Yes! We add hard-coded captions, dynamic subtitles, and AI or actor-based voiceovers as needed.

Content Types

Yes — we help all types of creators: speakers, artists, educators, brands, e-comm stores, and more.

Definitely. We handle editing, chaptering, formatting, quizzes, thumbnails, and even LMS integration.

You can do a one-time project — like a trailer, highlight reel, or launch video — and upgrade to a monthly plan later if needed.

Pricing & Commitment

  • Subscriptions are best for weekly/monthly content drops.
  • One-time is great for big creative projects.
  • Retainers combine editing + consulting + systems for full growth.

Yes — subscriptions and retainers are month-to-month. Pause anytime, no penalty.

No hidden fees. All pricing is shown during your quote or booking call. You only pay for what’s in your plan.

Starting the Process

Just book a call. We’ll guide you from there — no need to have your footage, script, or brand assets perfect.

We can start within 48–72 hours after onboarding.

We can work with your team to install systems — or take over full delivery so your editors focus on what they do best.

Yes — every client has a content manager + team lead to keep communication smooth.

Results & Support

Yes — we offer basic analytics and engagement reports, plus breakdowns of what’s working and how to optimize.

We’ll build your system to grow with you — from single-creator setup to full brand suite with monetization, automation, and team training.

We can work with your team to install systems — or take over full delivery so your editors focus on what they do best.

Yes — every client has a content manager + team lead to keep communication smooth.

Platforms & Formats

Yes — we custom format content for every major platform, with proper sizes, lengths, and hooks.

Absolutely. Titles, hooks, thumbnails, hashtags, captions, and metadata are all part of your delivery package.

Yes! We offer full channel and content management — scheduling, posting, performance tracking, and more.

White-Label & Agency Support

Yes. Our white-label program lets you resell all services under your brand — we stay invisible.

No. We handle delivery, revisions, feedback loops, and even give you a dashboard to monitor everything.

Systems & Automations

It’s your full backend — content calendars, workflows, delivery tools, scheduling, editing, and analytics — all built to run without you.

Yes — we create Notion, ClickUp, or Airtable workflows so your editors, assistants, or creators follow a smooth process.

Creative & Strategy

Yes — every client gets a creative strategy call + content map. You won’t guess what to make or post next.

We can’t promise virality — but we do build systems that give you more shots at it: high-quality edits, data-backed hooks, and consistent posting that works.

That’s totally okay. Many of our clients start faceless. We help you script, use B-roll, voiceovers, and motion graphics to tell your story without ever being on camera.

Delivery & Turnaround

Typically:

  • Short-form = 2–4 business days
  • Long-form = 5–7 business days
  • Full campaigns = 7–14 days

Yes — we have same-day and 48-hour turnaround options (extra fee applies).

Google Drive, Frame.io, Notion, ClickUp, and Slack — but we can use your tools too.